Why We Built a Guide to Claude Code for Business

Claude Code is the most capable AI coding agent available today. It reads your entire codebase, writes production-quality code, runs tests, and creates pull requests. The documentation is excellent for individual developers.

But businesses don’t adopt tools the way individuals do.

The gap we’re filling

When a CTO evaluates Claude Code, they ask questions the docs don’t answer:

  • What does this cost at team scale? Not per-token pricing — actual monthly spend for a team of ten developers using it daily.
  • How do we control what it does? Permission modes and CLAUDE.md files are powerful, but how do you set them up for a team with different trust levels?
  • Who reviews AI-written code? The same person who prompted it? A separate reviewer? An automated system?
  • What happens when it runs autonomously at 3am? Who gets notified? How do you investigate what happened?

These are operational questions, not technical ones. They require patterns, not documentation.

What we’ve learned

We’ve been running Claude Code in production across multiple projects for months. Some things we’ve learned:

Skills are the killer feature for teams. Not because they save time (they do), but because they encode tribal knowledge. When your best developer writes a deployment skill, every team member deploys with the same rigour.

CLAUDE.md is your most important file. It’s where you define boundaries, conventions, and expectations. Teams that invest in their CLAUDE.md get dramatically better results than teams that don’t.

Hierarchies are powerful but expensive. Agent hierarchies multiply capability and cost in roughly equal measure. Use them for genuinely complex tasks, not for showing off.

Centralised logging is non-negotiable at scale. Without it, you’re flying blind. You don’t know what your agents are doing, what they’re costing, or whether they’re making mistakes.

What’s next

This site will grow as we learn more. Every guide is based on real experience, updated when our understanding changes. We’re not theorising about what might work — we’re documenting what does.

If you’re evaluating Claude Code for your team, start with Getting Started. If you’re already using it, jump to Best Practices or AgentOps. For non-technical use cases, explore Sales Meeting Prep and Customer Support.